Get In Touch
Have a question about an order, a fragrance or our collection? Our team is here to help. Get in touch with us and we'll be happy to assist.
Contact Us
Have a question or need assistance? Send us a message and our team will get back to you.
Order Support
Need help with an existing order, delivery or returns? We're here to help with your enquiry.
Fragrance Enquiries
Looking for more information about a fragrance or exploring our collection? Get in touch and we'll be happy to assist.
We'll reply within one working day
How fast is delivery?
UK orders ship within 24 hours and arrive in 1–2 working days.
Are your fragrances authentic?
Every bottle is sourced directly from the house or its appointed distributor.
Can I return an opened bottle?
Unopened items return free within 30 days; opened bottles can be exchanged for credit.
How can I contact customer support?
You can reach us directly at chris@luxeparfum.co.uk. We’ll get back to you within 24 working hours.